[asterisk-users] Asterisk Server : IDE HDD frequent crash

[Sam Norris]

Heat = #1 cause of disk failure. If they are roasting to the touch they will 
fail in 2-3 months.

----- Original Message ----- 
From: "Dushyanth" <dushyanth at gmail.com>
To: <asterisk-users at lists.digium.com>
Sent: 10/05/2006 9:44 AM
Subject: [asterisk-users] Asterisk Server : IDE HDD frequent crash


> Hey guys,
>
> Iam having a peculiar problem with my asterisk installation. The specs
> are..
>
> [root at pbx ~]# asterisk -V
> Asterisk 1.2.7.1
>
> Wildcard: Digium Wildcard TE110P T1/E1
> Wildcard TDM: Wildcard TDM400P REV I (4 modules) ( 2 FXO, 2 FXS)
> Wildcard TDM: Wildcard TDM400P REV I (4 modules) ( 1 FXO, 3 FXS)
> Wildcard TDM: Wildcard TDM2400P Prototype (24 modules) (12 FXO's - rest
> empty)
>
> Total 15 FX0's, 5 FXS out of which 5 to 6 FXO/FXS are being used. We have
> about 300 active SIP accounts.
>
> Queues, SIP extensions, Agents are in MySQL database using asterisk
> realtime static.
>
> CPU : Intel(R) Xeon(TM) CPU 3.06GHz with Hyper threading
> RAM : 1G
> Mobo : Intel SE7501HG2
>
> The system is stable, however, the IDE disk crashes every 3/4 months. 
> There
> are DMA timeout errors for the IDE disk before it fails completely. The
> same issue occured for the past three disks and I was doubting the
> recommended hdparm setting
>
> 'hdparm -d 1 -X udma2 -c 3 /dev/IDE Device'
>
> So, I removed this setting after the last crash and the system workd fine
> for another 3 months. Yes'day, the disk failed again with same symptoms.
> All the disks were seagate baraccuda IDE drives.
>
> zttool doesnt show any IRQ misses even without the above hdparm setting 
> and
> there is no noticeable problem in asterisk with the PRI line etc. Below is
> my /proc/interrupts as well as /dev/hda settings.
>
> [root at pbx ~]# cat /proc/interrupts
>           CPU0       CPU1
>  0:   24771857   24719039    IO-APIC-edge  timer
>  1:        102         62    IO-APIC-edge  i8042
>  8:          1          0    IO-APIC-edge  rtc
>  9:          0          0   IO-APIC-level  acpi
> 14:     134159     135915    IO-APIC-edge  ide0
> 185:   32988610   16463264   IO-APIC-level  wctdm
> 193:   22173177   27275710   IO-APIC-level  wctdm
> 201:   21737611   27711650   IO-APIC-level  wctdm24xxp
> 209:   22038077   27401613   IO-APIC-level  wcte11xp
> 225:   18992311          0   IO-APIC-level  eth1
> 233:        117    1166879   IO-APIC-level  eth0
> NMI:          0          0
> LOC:   49493157   49493156
> ERR:          0
> MIS:          0
>
> [root at pbx ~]# hdparm -i /dev/hda
>
> /dev/hda:
>
> Model=ST340014A, FwRev=3.06, SerialNo=5JX96VFV
> Config={ HardSect NotMFM HdSw>15uSec Fixed DTR>10Mbs RotSpdTol>.5% }
> RawCHS=16383/16/63, TrkSize=0, SectSize=0, ECCbytes=4
> BuffType=unknown, BuffSize=2048kB, MaxMultSect=16, MultSect=16
> CurCHS=16383/16/63, CurSects=16514064, LBA=yes, LBAsects=78165360
> IORDY=on/off, tPIO={min:240,w/IORDY:120}, tDMA={min:120,rec:120}
> PIO modes:  pio0 pio1 pio2 pio3 pio4
> DMA modes:  mdma0 mdma1 mdma2
> UDMA modes: udma0 udma1 udma2 udma3 udma4 *udma5
> AdvancedPM=no WriteCache=enabled
> Drive conforms to: ATA/ATAPI-6 T13 1410D revision 2:
>
> * signifies the current active mode
>
> I looked at the mailing lists and couldnt any such issues reported.
>
> Please advice. Should i be using SCSI disks on RAID 1 or something ? Will
> that help ?
>
> Also, should i be looking at any other mobo then Intel SE7501HG2 ? Iam
> planning to put in a another asterisk server as a failover and would
> appreciate inputs abt the kind of hardware i should be using for the 
> system
> with the specs i mentioned.
>
> Thanks
> Dushyanth
>
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