[asterisk-users] Asterisk Server : IDE HDD frequent crash

[Stuart Sheldon]

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I would look at ventilation if I were you. Drive failures at the rate
you are talking about can usually be traced back to thermal failures.

Just a thought

Stu


Dushyanth wrote:
> Hey guys,
> 
> Iam having a peculiar problem with my asterisk installation. The specs 
> are..
> 
> [root at pbx ~]# asterisk -V
> Asterisk 1.2.7.1
> 
> Wildcard: Digium Wildcard TE110P T1/E1
> Wildcard TDM: Wildcard TDM400P REV I (4 modules) ( 2 FXO, 2 FXS)
> Wildcard TDM: Wildcard TDM400P REV I (4 modules) ( 1 FXO, 3 FXS)
> Wildcard TDM: Wildcard TDM2400P Prototype (24 modules) (12 FXO's - rest 
> empty)
> 
> Total 15 FX0's, 5 FXS out of which 5 to 6 FXO/FXS are being used. We have 
> about 300 active SIP accounts. 
> 
> Queues, SIP extensions, Agents are in MySQL database using asterisk 
> realtime static.
> 
> CPU : Intel(R) Xeon(TM) CPU 3.06GHz with Hyper threading
> RAM : 1G
> Mobo : Intel SE7501HG2
> 
> The system is stable, however, the IDE disk crashes every 3/4 months. There 
> are DMA timeout errors for the IDE disk before it fails completely. The 
> same issue occured for the past three disks and I was doubting the 
> recommended hdparm setting 
> 
> 'hdparm -d 1 -X udma2 -c 3 /dev/IDE Device'
> 
> So, I removed this setting after the last crash and the system workd fine 
> for another 3 months. Yes'day, the disk failed again with same symptoms. 
> All the disks were seagate baraccuda IDE drives.
> 
> zttool doesnt show any IRQ misses even without the above hdparm setting and
> there is no noticeable problem in asterisk with the PRI line etc. Below is 
> my /proc/interrupts as well as /dev/hda settings.
> 
> [root at pbx ~]# cat /proc/interrupts
>            CPU0       CPU1
>   0:   24771857   24719039    IO-APIC-edge  timer
>   1:        102         62    IO-APIC-edge  i8042
>   8:          1          0    IO-APIC-edge  rtc
>   9:          0          0   IO-APIC-level  acpi
>  14:     134159     135915    IO-APIC-edge  ide0
> 185:   32988610   16463264   IO-APIC-level  wctdm
> 193:   22173177   27275710   IO-APIC-level  wctdm
> 201:   21737611   27711650   IO-APIC-level  wctdm24xxp
> 209:   22038077   27401613   IO-APIC-level  wcte11xp
> 225:   18992311          0   IO-APIC-level  eth1
> 233:        117    1166879   IO-APIC-level  eth0
> NMI:          0          0
> LOC:   49493157   49493156
> ERR:          0
> MIS:          0
> 
> [root at pbx ~]# hdparm -i /dev/hda
> 
> /dev/hda:
> 
>  Model=ST340014A, FwRev=3.06, SerialNo=5JX96VFV
>  Config={ HardSect NotMFM HdSw>15uSec Fixed DTR>10Mbs RotSpdTol>.5% }
>  RawCHS=16383/16/63, TrkSize=0, SectSize=0, ECCbytes=4
>  BuffType=unknown, BuffSize=2048kB, MaxMultSect=16, MultSect=16
>  CurCHS=16383/16/63, CurSects=16514064, LBA=yes, LBAsects=78165360
>  IORDY=on/off, tPIO={min:240,w/IORDY:120}, tDMA={min:120,rec:120}
>  PIO modes:  pio0 pio1 pio2 pio3 pio4
>  DMA modes:  mdma0 mdma1 mdma2
>  UDMA modes: udma0 udma1 udma2 udma3 udma4 *udma5
>  AdvancedPM=no WriteCache=enabled
>  Drive conforms to: ATA/ATAPI-6 T13 1410D revision 2:
> 
>  * signifies the current active mode
> 
> I looked at the mailing lists and couldnt any such issues reported. 
> 
> Please advice. Should i be using SCSI disks on RAID 1 or something ? Will 
> that help ?
> 
> Also, should i be looking at any other mobo then Intel SE7501HG2 ? Iam 
> planning to put in a another asterisk server as a failover and would 
> appreciate inputs abt the kind of hardware i should be using for the system 
> with the specs i mentioned.
> 
> Thanks
> Dushyanth
> 
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