[asterisk-users] Call Interception

[Don]

If they are just trying to listen in you can use zapbarge

----- Original Message ----- 
From: "Jay R. Ashworth" <jra at baylink.com>
To: <asterisk-users at lists.digium.com>
Sent: Wednesday, October 04, 2006 12:57 PM
Subject: Re: [asterisk-users] Call Interception


> On Wed, Oct 04, 2006 at 04:31:51PM +0000, Delca wrote:
>> I'm deploying an asterisk PBX for a Call Center and i was ordered to
>> check if the Customer Support Supervisor could intercept the calls so
>> they can check how they employees work with Asterisk.
>
> The call center bix calls that "Service Observing", and I believe
> that yeah, you can do that with *.  I base that thought on some
> things I've read on the mailing list this week and last; if you've
> just subscribed, you might want to scan the archives.
>
> Cheers,
> -- jra
> -- 
> Jay R. Ashworth 
> jra at baylink.com
> Designer                          Baylink                             RFC 
> 2100
> Ashworth & Associates        The Things I Think                        '87 
> e24
> St Petersburg FL USA      http://baylink.pitas.com             +1 727 647 
> 1274
>
> "That's women for you; you divorce them, and 10 years later,
>   they stop having sex with you."  -- Jennifer Crusie; _Fast_Women_
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