[asterisk-users] How to park calls on a specific extension

[Andrew Joakimsen]

There are plenty of phones that support BLF. The grandstream phone are like
an enterprise-grade solution packed into the absolute lowest end possible
(yet still pretty damn decent) hardware. If grandstream made $150 phones I
think they might take over the market.

Have you tried valetparking at all?

  -= Info about application 'ValetParking' =-

[Synopsis]
Valet Parking

[Description]
ValetParking(<exten>|<lotname>|<timeout>[|<return_ext>][|<return_pri>][|<return_context>])
Auto-Sense Valet Parking: if <exten> is not occupied, park it, if it is
already parked, bridge to it.


  -= Info about application 'ValetParkList' =-

[Synopsis]
ValetParkList

[Description]
ValetParkList(<lotname>)
Audibly list the slot number of all the calls in <lotname> press * to unpark
it.


How about Pickup? I've never used it but Pickup2 might be capable to do what
you wish. http://linux.thorsten-knabe.de/asterisk/pickup.jsp

You need to think of how things scale, ValetParking is almost very close to
"put it in hold, unhold elsewhere" if you have phones that you can configure
softkeys to (I think Aastra would support it) the issue is what do you do
with mulitple calls? ValetParking you can pick up the first "hold" call or
the last "hold" call......

On 11/30/06, Lacy Moore - Aspendora <aspendora at gmail.com> wrote:
>
>
>
> On 11/29/06, Brian Capouch <brianc at palaver.net> wrote:
> >
> > Complaints are always considered, but calling the developers childish
> > and repeating that complaint over and over in an email isn't likely to
> > do much to advance the cause you've taken on.
>
>
> Sorry about the rant.  I apologize for making the childish remark and
> apologize to any who may have been offended by the remark.
>
> I apologize for saying Asterisk sucks, and I apologize to the developers
> for saying Asterisk sucks.
>
> I'm definitely not saying Asterisk sucks.  I wish I had clients a little
> larger that could really see the same potential as I do.  Do I think it
> sucks?  No way.  It's great, for me.  I made the mistake of pushing Asterisk
> on a userbase that would have been better off with a system from Office
> Depot.  However, their system integrates into a much larger system.  Again,
> should have put in analog ports and hooked the Office Depot system up to
> it.
>
> I guess my point is that there are a few, and really only a few, things
> with Asterisk that if we/the developers/whoever can come up with a better
> way of doings things, would make Asterisk perfect for small installations as
> well as medium installations.
>
> It almost seems like we have a large enterprise pbx system for small
> businesses.  I say that because a lot of people would say Asterisk is not
> designed or maybe can't handle an enterprise installation (I don't know, and
> have no experience, I'm assuming because enterprises want multiple
> redundancies builtin).  But, the features that small businesses most often
> use, are not included.
>
> But, for what it's worth, there was kind of a kludge of things put
> together over on the Asterisk forums that worked nicely with the Grandstream
> phones.  I abandoned them because of audio distortion.  It required only
> pressing Transfer, then the parking spot button that you want the call
> transfered to.  To pick it up, press the button.  You even had the status of
> the spot showing if it was available or not.
>
> The question is what is the best interface?  On our old system, we put the
> caller on hold, went to another phone, pressed pickup and then entered the
> extension where the call is on hold.  I never liked that, especially if I
> was at an extension that wasn't mine.  By the time, I got to where I needed
> to be, or someone called me and told me to pick that call, I would forget
> what extension.  The same thing, I believe, will happen with the current
> park method.  I don't know what would help with that, maybe better vitamins
> to prevent memory loss?  :-)  I don't know.  Maybe a receptionist console
> that could tell who is on park, their phone number and caller id info along
> with who put them on park?
>
> I'm wondering if maybe we are looking at having to have different ways of
> doing it.  Being able to transfer the call to a line button, and being able
> to press that line button to pick up the call, and having the status shown,
> may be the better solution for small companies.
>
> I'm going to show my ignorance here.  Since the phone displays the number
> we dialed,or the incoming caller information on the screen (we're talking
> those with displays), is there anyway to have it so that when the call is
> parked, it also shows the parking spot the caller is parked on?  Kind of
> like hold does now?  I know nothing about the SIP protocol, so I don't know
> if this is possible or not.
>
>
>
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