[asterisk-users] How to park calls on a specific extension

[Brad Templeton]

On Thu, Nov 30, 2006 at 02:50:21PM -0500, Tom Rymes wrote:
> for example: In your example above where they can't figure out how to  
> transfer, why don't you edit features.conf and define the transfer  
> key as # or something. Then, when they have a call for "Bill" across  
> they way, they can do this:

In this case don't they need to have a t in every Dial as well?
And then there's the other direction.  Sometimes (actually quite
often) I like to transfer a call that I dialed, which requires
the "T" but means you interfere with typing touch tones to IVRs
that you call.

No, almost all IP phones have a transfer button, the nice thing
would be if somehow the UI for that could have been standardized,
at least for the phones that don't have screens and soft buttons
(which can extend the interface because they can show it to you).

This is not generally Asterik's fault, of course.

PBX interfaces are, as I said, notorious.  Most users have
no idea how to use most of the featurs on the PBXs they use,
and a disturbing number don't even know how to transfer unless
they do it frequently.   That's where screen phones (or
computer pop-ups) are a win.

There are too many PBX interfaces that can't be improved.

The nice thing about hold => park is that it is darn simple.
The only thing it doesn't do is easily let you park on
an extension whose number you don't know.  The old parking
lot can exist for that, I guess.  Or just write the extension
on the phone, or have an extension you can call that tells you
your extension.