[asterisk-users] How to park calls on a specific extension
Steve Sobol
sjsobol at JustThe.net
Wed Nov 29 16:05:31 MST 2006
On Mon, 27 Nov 2006, Brad Templeton wrote:
> On Mon, Nov 27, 2006 at 11:20:27PM -0500, Andrew Joakimsen wrote:
> > Can you explain how ValetParking and twenty minutes worth of "dialplan
> > creativitiy" can't do the same EXACT thing you are describing? Sometimes the
> > simplest answer is never the most obvious....
>
> Yeah. With valet parking (or any parking) you have to explicitly park
> your call. With what I propose, or with SLA, or with many key systems
> or simple multiline phones, all you do is put the call on hold, and
> that makes it possible to grab it from elsewhere.
Back on track...
OK. I understand that "press the hold button" won't do what I want.
The next best thing is ... instead of using the built-in call parking
feature, where the call gets parked at a random extension, I need to be
able to park calls from extension X at a specific other extension Y.
Parking at a random extension, then picking it up, is fine if there's ever
only one call on hold, but I expect that there will be times where I need
to have more than one call on hold. We have four DID lines, all plugged
into our Asterisk server, and we do a lot of telephone support. :)
Thanks,
Steve
--
Steve Sobol, Professional Geek ** Java/VB/VC/PHP/Perl ** Linux/*BSD/Windows
Victorville, California PGP:0xE3AE35ED
It's all fun and games until someone starts a bonfire in the living room.
More information about the asterisk-users
mailing list