[asterisk-users] Understanding the CDR with forwards...

[Mike]

Hello,
 
I have a few users using Polycom 501's and some are using the "forward"
function on the phone.  When a call comes in the system, he/she gets the
standard "welcome to abc inc., bla bla bla" message.  When the dial an
extension, they get forward to the phone, which forwards them to a cell
phone.  That much is clear.
 
My CDR entries look like this: (columns are calldate, accountcode, src, dst,
billsec and lastapp)
 
 
 
2006-11-17 11:37:56 | 5145555555  |  Unknown      | 702
|      28 | Dial          |
| 2006-11-17 11:38:27 | 514555555  |  Unknown      | 4161234444          |
89 | Dial          |
 
My question is, if the caller spends 28 seconds listening to options before
dialing an extension, and the call last 89 seconds...Should the first leg
have a billsec of 89+28=117sec and the second 89 seconds?
 
Mike
 
 
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