[asterisk-users] "Sticky" Polycom 501 keys and handset

[Mike]

Disregard my previous message, I succeeded in downgrading my phones.  And it
worked, thanks Rick for the info.  Is there any Polycom-specific mailing
list I should be on to be aware of stuff like that?
 
Also, would you know how to check the version of sip.ld remotely? I know how
to reboot remotely, and I did for a few phones, but my paranoid self would
like to double check and see if the sip.ld 1.6.7 re-installed ok by checking
the current version.  Is that even possible?
 
Mike


  _____  

From: asterisk-users-bounces at lists.digium.com
[mailto:asterisk-users-bounces at lists.digium.com] On Behalf Of Rick Smith
Sent: November 7, 2006 11:28 AM
To: 'Asterisk Users Mailing List - Non-Commercial Discussion'
Subject: RE: [asterisk-users] "Sticky" Polycom 501 keys and handset



I had this EXACT same problem, and 2.0.x is the problem according to Polycom
Tech Support.

 

I had such a hard time explaining the problem, too


 

Downgraded to 1.6.7 and all worked well again.  Polycom says if you’re using
Asterisk, don’t

go past 1.6.7 until they say to.

 

From: asterisk-users-bounces at lists.digium.com
[mailto:asterisk-users-bounces at lists.digium.com] On Behalf Of Mike
Sent: Tuesday, November 07, 2006 11:02 AM
To: 'Asterisk Users Mailing List - Non-Commercial Discussion'
Subject: [asterisk-users] "Sticky" Polycom 501 keys and handset

 

Hi,

 

I've recently bought new Polycom 501 phones, upgraded to bootrom 3.2.2 and
SIP 2.0.1.   I just noticed something, which I first blamed on Asterisk and
NATs (a 2 second silence at the beginning of a call).  Something I've
noticed also on my old phone (which is having the same problem now, but its
also been upgraded).

 

My keys are sticky.  Simple as that.  Sometimes I press a number and the key
comes up (the hardware seems fine) but the phone produces this loooong tone
as if I had pressed the key for 3 seconds.  Even the receiver is sticky,
giving my dialtone when I lift it only 1-2 seconds after I lift the handset.
It simply looks like the phone can't keep up, like a sluggish computer.

 

Anybody has ever seem this?  I'd like to downgrde to SIP 1.6.7 to see if the
new sip app was the problem.  How can I do that?  I've placed the old sip.ld
file where I had to, but the phone wont pick it up.  

 

Short of that, can somebody point me to the newest firmware (2.0.2) to see
if that would help?

 

Mike 

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