[asterisk-users] "Sticky" Polycom 501 keys and handset

Mike list at virtutel.ca
Tue Nov 7 11:48:31 MST 2006


Any hints on downgrading?  I placed the old SIP 1.6.7 on the right folder,
but my phone wont pick it up and install it.  It must be thinking "this is
an old version, ignore" or something....
 
I`ve never downgraded a phone, I tend to like upgrading more :-)
 
Mike


  _____  

From: asterisk-users-bounces at lists.digium.com
[mailto:asterisk-users-bounces at lists.digium.com] On Behalf Of Rick Smith
Sent: November 7, 2006 11:28 AM
To: 'Asterisk Users Mailing List - Non-Commercial Discussion'
Subject: RE: [asterisk-users] "Sticky" Polycom 501 keys and handset



I had this EXACT same problem, and 2.0.x is the problem according to Polycom
Tech Support.

 

I had such a hard time explaining the problem, too


 

Downgraded to 1.6.7 and all worked well again.  Polycom says if you’re using
Asterisk, don’t

go past 1.6.7 until they say to.

 

From: asterisk-users-bounces at lists.digium.com
[mailto:asterisk-users-bounces at lists.digium.com] On Behalf Of Mike
Sent: Tuesday, November 07, 2006 11:02 AM
To: 'Asterisk Users Mailing List - Non-Commercial Discussion'
Subject: [asterisk-users] "Sticky" Polycom 501 keys and handset

 

Hi,

 

I've recently bought new Polycom 501 phones, upgraded to bootrom 3.2.2 and
SIP 2.0.1.   I just noticed something, which I first blamed on Asterisk and
NATs (a 2 second silence at the beginning of a call).  Something I've
noticed also on my old phone (which is having the same problem now, but its
also been upgraded).

 

My keys are sticky.  Simple as that.  Sometimes I press a number and the key
comes up (the hardware seems fine) but the phone produces this loooong tone
as if I had pressed the key for 3 seconds.  Even the receiver is sticky,
giving my dialtone when I lift it only 1-2 seconds after I lift the handset.
It simply looks like the phone can't keep up, like a sluggish computer.

 

Anybody has ever seem this?  I'd like to downgrde to SIP 1.6.7 to see if the
new sip app was the problem.  How can I do that?  I've placed the old sip.ld
file where I had to, but the phone wont pick it up.  

 

Short of that, can somebody point me to the newest firmware (2.0.2) to see
if that would help?

 

Mike 

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