[asterisk-users] Re: Nortel Option 11C and SIP gateway integration

[Watkins, Bradley]

I'm most familiar with the CS1000 (formerly 81C) and Succession 4.5 with
respect to integration, but perhaps I can help.

Are you using external signalling server(s)?  If so, have you installed
and configured the NRS piece of that?

Also, a SIP trace will probably be very enlightening.

Regards,
- Brad

> -----Original Message-----
> From: asterisk-users-bounces at lists.digium.com 
> [mailto:asterisk-users-bounces at lists.digium.com] On Behalf Of 
> Heison Chak
> Sent: Friday, November 03, 2006 9:26 AM
> To: Heison Chak
> Cc: asterisk-biz at lists.digium.com; 
> asterisk-users at lists.digium.com; 
> asterisk-bsd at lists.digium.com; services at somanetworks.com
> Subject: [asterisk-users] Re: Nortel Option 11C and SIP 
> gateway integration
> 
> Here's the Option 11 trace... I was not able to send as attachment.
> 
> DCH 20 UIPE_IMSG CC_SETUP_IND  REF 00000004 CH 4 23 TOD  14:32:12 CK
> E4EA1E52
> CALLED  #:1500 NUM PLAN: UNKNOWN   TON: UNKNOWN
> CALLING #:1567 NUM PLAN: UNKNOWN   TON: UNKNOWN
> 
> DCH 20 UIPE_OMSG CC_REJECT_REQ   REF 00008004 CH 4 23 TOD  14:32:12 CK
> E4EA1E6E
> 
> CAUSE: #21 - CALL REJECTED
> 
> DCH 20 UIPE_IMSG CC_SETUP_IND  REF 00000005 CH 4 23 TOD  14:32:16 CK
> E4EA39B2
> CALLED  #:1500 NUM PLAN: UNKNOWN   TON: UNKNOWN
> CALLING #:1567 NUM PLAN: UNKNOWN   TON: UNKNOWN
> 
> DCH 20 UIPE_OMSG CC_REJECT_REQ   REF 00008005 CH 4 23 TOD  14:32:16 CK
> E4EA39CF
> 
> CAUSE: #21 - CALL REJECTED
> 
> DCH 20 UIPE_IMSG CC_SETUP_IND  REF 00000006 CH 4 23 TOD  
> 14:32:20 CK E4EA540A
> CALLED  #:1500 NUM PLAN: UNKNOWN   TON: UNKNOWN
> CALLING #:1567 NUM PLAN: UNKNOWN   TON: UNKNOWN
> 
> DCH 20 UIPE_OMSG CC_REJECT_REQ   REF 00008006 CH 4 23 TOD  14:32:20 CK
> E4EA5427
> 
> CAUSE: #21 - CALL REJECTED
> 
> DCH 20 UIPE_OMSG CC_SETUP_REQ  REF 0000002C CH 4 23 TOD  14:32:36 CK
> E4EAD197
> PROGRESS: ORIGINATING END IS NOT ISDN
> CALLING #:4169771414 NUM PLAN: E164  TON: NATL CALLED  #:1695 
> NUM PLAN: E164  TON: NATL
> 
> DCH 20 UIPE_IMSG CC_PROCEED_IND  REF 0000002C CH 4 23 TOD  14:32:36 CK
> E4EAD254
> 
> 
> DCH 20 UIPE_IMSG CC_SETUP_CONF   REF 0000002C CH 4 23 TOD  14:32:36 CK
> E4EAD280
> 
> 
> DCH 20 UIPE_OMSG CC_DISC_REQ   REF 0000002C CH 4 23 TOD  14:32:38 CK
> E4EAEC5C
> CAUSE: #16 - NORMAL CALL CLEARING
> 
> DCH 20 UIPE_IMSG CC_RELEASE_IND  REF 0000002C CH 4 23 TOD  14:32:38 CK
> E4EAECF7
> 
> 
> DCH 20 UIPE_OMSG CC_RELEASE_RESP   REF 0000002C CH 4 23 TOD  
> 14:32:38 CK
> E4EAECF
> F
> 
> 
> 
> 
> 
> 
> 
> 
> 
> 
> 
> Heison Chak wrote:
> > Hi,
> >
> >      We have a Nortel Option 11C (with Succession 3.0), with 3 PRI 
> > cards connected to:
> > 1. PSTN
> > 2. ITG network to our other 2 offices on a 4-digit dialplan 3. SIP 
> > media gateway (for Asterisk)
> >
> >      We normally dial access code "9" for outside PSTN 
> calls, and when 
> > the SIP media gateway was introduced, a new access code "8" 
> was created.
> > Inbound calls from Nortel (originating from the PSTN, from 
> any office
> > handset) are being delivered to the PRI trunk on the SIP 
> media gatway 
> > then onwards to Asterisk. However, any outgoing calls made from 
> > Asterisk, into Nortel via SIP gateway is being rejected.
> >
> >      To narrow down the possibility, we have tried 2 different SIP 
> > gateways - AudioCodes Mediant 1000 and Cisco AS5300, and they both 
> > exhibit the same behavior (incoming works fine, ALL 
> outgoing calls are 
> > being rejected). Attached is the capture of the console 
> message on the 
> > Nortel side while an outbound call was made.
> >
> > Calls from x1567 (Cisco 7960 registered to Asterisk) to 
> x1500 (digital 
> > extension on Option 11C) is being reject with CAUSE #21.
> >
> >      The capture also shows a successful inbound call while 
> 4169771414 
> > (digital handset on Opt 11C) called x1695 (Meetme on 
> Asterisk) via the 
> > same PRI card (Ch. 4 23) was completed with release cause #16.
> >
> >      We suspect there is some authorization code or ACL 
> that needs to 
> > be put in place, so that calls made to the Opt 11C can be 
> routed. We 
> > have tired talking to 3 local Nortel vendors, AudioCodes 
> and none has 
> > been able to help us rectify this issue. We are looking for someone 
> > who can help us identify what the problem is so that we can 
> get this working.
> >
> >
> > Thanks
> > -Heison
> >
> >   
> 
> -- 
> Heison Chak                Email: heison at chak.ca
> 14 Bartlett Rd.            Phone: +1 905 887 4694 x1508
> Markham, ON L6C 2Y6        Toll:  +1 888 887 4694 x1508 
> Canada                     Cell:  +1 416 417 8893
>                            Fax:   +1 905 887 4694
>                            UK:    +44 0207 099 5883
>                            HK:    +852 3596 4261 
> 
> 
> 
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