[Asterisk-Users] Busy Signals

[Woodoo People .pGa!]

I think asterisk dropping you to s-BUSY, s-CONGESTED, s-UNREACHABLE
priority, better have a look there
(you can play a busy tone, or playback(called-party-is-busy))

> A few employees have noticed some problem here and there when trying to 
> make outgoing phone calls. After it happens, they try again, and are 
> able to call through.
> 
> The dial plan for outbound calling looks like below. Which I know they 
> are getting to the Congestion part (which explains the busy) but what I 
> can't seem to figure out is the cause for why they are getting sent there.
> 
> exten => s,1,SetCallerID(${ARG1})
> exten => s,2,Wait(2)
> exten => s,3,Dial(${TRUNK1}/${ARG2})
> exten => s,4,Congestion(10)            
> exten => s,104,Congestion(10) 
> 
> The log for a call looked like this
> 
> May 26 12:21:08 VERBOSE[6997] logger.c:     -- Channel 0/4, span 1 got 
> hangup request
> May 26 12:21:08 VERBOSE[16613] logger.c:     -- Zap/4-1 is circuit-busy
> May 26 12:21:08 VERBOSE[16613] logger.c:     -- Hungup 'Zap/4-1'
> May 26 12:21:08 VERBOSE[16613] logger.c:   == Everyone is busy/congested 
> at this time (1:0/1/0)
> 
> My question is it asterisk having an issue with the PRI or is the PRI 
> really reporting the number is busy. I know one case like this I was 
> calling home, and which when I got through to them, they were not even 
> on the phone. Are there any tests that I can run on the T1 card in the 
> server to the PRI? Any suggestions would be helpful.
> 
> Kevin
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