[Asterisk-Users] FW: Voicemail problem, not playing back

[Dan Elder]

Following up with some more tests... I just left a message in a voicemail
box, and got the same behaviour (i.e. it says its starting to play ('First
Message') then it goes to the VM ending menu (i.e. press 7 to delete)
without playing the message. On this particular test.. I went ahead & left a
2nd VM in the inbox, then when I went to check them, they would both play
properly...

The CLI doesn't seem to show any errors, it simply says:

    -- Playing 'vm-review' (language 'en')
    -- Playing 'vm-INBOX' (language 'en')
    -- Playing 'vm-and' (language 'en')
    -- Playing 'vm-first' (language 'en')
    -- Playing 'vm-message' (language 'en')
  == Parsing '/var/spool/asterisk/voicemail/default/217/INBOX/msg0000.txt':
Found
    -- Playing 'vm-advopts' (language 'en')
    -- Playing 'vm-review' (language 'en')
    -- Playing 'vm-repeat' (language 'en')
    -- Playing 'vm-delete' (language 'en')
    -- Playing 'vm-reachoper' (language 'en')
    -- Playing 'vm-toforward' (language 'en')

When trying to check vm...

Anyone else seen this behaviour? We havent' made any changes to the server
in months & I'm only now getting these reports.

Thanks as always!

Dan 

-----Original Message-----
From: Dan Elder [mailto:isbeen at izmedia.com] 
Sent: Thursday, May 11, 2006 1:36 PM
To: 'asterisk-users at lists.digium.com'
Subject: Re: Voicemail problem, not playing back

The wav file seems fine when I can catch it, I'm able to play it through
winamp without a problem. Something is making * skip to the end of the
message & not actually play any audio, then it moves the message to the
'old' folder, and agents don't normally check that folder. Any ideas where I
can look to try to track this down?

Thanks!

Dan Elder wrote:
> Hey all, am running into a problem with * 1.2.1 recently. When we 
> leave a voicemail for someone, occasionally when they check the vm, * 
> doesn't play back the message that was recorded. I can see the vm 
> audio file on the server, but when it's checked from a phone, it just 
> skips to the end of the
>   

>>Maybe the audio file is damaged?
>>Doug