[Asterisk-Users] polycom queue bug

Wai Wu wwu at Calltrol.com
Wed Mar 22 21:07:20 MST 2006


I really don't this is a phone issue.

________________________________

From: asterisk-users-bounces at lists.digium.com on behalf of Douglas Garstang
Sent: Wed 3/22/2006 11:01 PM
To: Asterisk Users Mailing List - Non-Commercial Discussion; Asterisk-Users at lists.digium.com
Subject: RE: [Asterisk-Users] polycom queue bug



Sounds like an implementation bug. I have not seen this issue with Polycom 601 phones and Asterisk queues. I'd suggest you get ngrep or tethereal and run it on your Asterisk system (port 5060) to see who's sending what to where.

Doug


        -----Original Message-----
        From: asterisk at anime.net [mailto:asterisk at anime.net]
        Sent: Wed 3/22/2006 7:41 PM
        To: Asterisk-Users at lists.digium.com
        Cc:
        Subject: [Asterisk-Users] polycom queue bug
       
       

        I'm having a problem with polycom ip601.
       
        If I Dial() directly eg Dial(SIP/4000) it works perfectly. The polycom
        rings, and stops ringing as soon as I hang up.
       
        But if the phone is called via a queue, the polycom continues to ring long
        after I've hung up.
       
        Other phones in the queue (grandstream, cisco) don't have this problem,
        and stop ringing properly when I hang up.
       
        polycom bug or app_queue bug?
       
        -Dan
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