[Asterisk-Users] Question about advanced IVR
Dovid Bender
asteriskdigium at yahoo.com
Fri Mar 17 04:17:04 MST 2006
I Would reccomend learning asterisk bit by bit. It's
the only way to do it. Here are several tools that you
can use.
1)Get asterisk at home. Its a great resource for
starters. You can learn a lot from it. You can get it
at http://asteriskathome.lists.digium.com
2)Read the book "Asterisk, The future of telephony".
You can buy it or download it for free. I dont have
the link to it but if some one else does please post
it.
3)Play, Play and play some more. A year ago I knew
nothing and now I am slowly learning. Good luck.
--- Devon Watkins <devon at aquagerbil.com> wrote:
> Hi all,
>
> I am a fairly new * user, so please bear with me. I
> have been scoring
> the net for this info, but have had little success.
>
> I am looking for any tips and info on how to build a
> "information
> delivery" ivr app. By that I mean it will simply
> play prerecorded sound
> files and respond to key presses.
>
> Basic idea is this,
>
> 1. answer call
> 2. go through various standard menu's etc to get to
> the info ads
> 3. once correct set of info ads is reached do this
> 3.a select what ads are eligible for this grouping
> based on DB info
> 3.b play selected ads in random order
> 3.c respond to key press for "skip this ad",
> "repeat this ad", and
> "exit this set of ads"
>
> The basics are pretty simple, but the hard part is
> that once the IVR app
> is built, I don't want to have to update it when I
> change content, just
> want it to work with new/updated content (ad
> messages).
>
> blah ..prolly alot more info than anyone cared to
> read, but I am hoping
> someone will be able to point me to some info on how
> to do this.
>
> TIA
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