[Asterisk-Users] RE: Predictive Dialer

Matt Florell astmattf at gmail.com
Tue Mar 14 11:08:17 MST 2006


Hello,

We use mostly Channelbanks and cheap analog phones with nice headsets.
Much cheaper in the long run and much easier/faster to replace the
phones. We also use Sipura ATA adapters with cheap analog phones and
nice headsets, and for our remote/external agents we use Firefly
third-party(free IAX softphone) with computer phone headsets.

The headsets we mostly use are Panasonic KX-TCA60 which you can
usually buy in bulk for under $15/each and are quite good quality. The
analog phones you can pickup all over the place at most discount
retail stores. As for Channelbanks we use mostly reconditioned Zhone
Zplexes that cost less than $300, they are small and quite reliable.

Hope that helps,

MATT---


On 3/14/06, Adam Vocks <Adam.Vocks at cticomputers.com> wrote:
> Matt,
>
> Without getting into a phone war...
>
> What phones or headsets or softphones do you use with your installation?
>
> Thanks
>
> Adam
>
> -----Original Message-----
> From: asterisk-users-bounces at lists.digium.com [mailto:asterisk-users-bounces at lists.digium.com] On Behalf Of Matt Florell
> Sent: Friday, March 10, 2006 1:51 PM
> To: Asterisk Users Mailing List - Non-Commercial Discussion
> Subject: Re: [Asterisk-Users] RE: Predictive Dialer
>
> Hello,
>
> I have used GnuDialer in a test environment and it does work. There
> isn't much documentation out there on it but it is in production at
> several sites. You should go to the GnuDialer website and post on
> their forums for more information.
> http://www.gnudialer.org/
>
> The other GPL predictive dialer for Asterisk is VICIDIAL(which I am
> the primary developer of) It is in production at over 100 companies
> around the world and installs on top of almost any existing Asterisk
> installation. Our company uses it for over 200 seats across 4
> locations. The largest installation I know about is over 300 seats at
> a financial services company. There are also many installations in
> South and Central America and VICIDIAL is available fully translated
> in Spanish.
> http://astguiclient.sourceforge.net/vicidial.html
>
> MATT---
>
> On 3/10/06, Vladimir Montealegre <v_estailes at tutopia.com> wrote:
> > wath is the link of the vcidialer?
> >
> > Vladimir Montealegre Estailes
> > Bogota-Colombia
> >
> > Este Mensaje Esta Hecho 100% con Electrones Reciclados
> > ----- Original Message -----
> > From: "Saul Diaz" <saul at cripiland.com>
> > To: "Asterisk Users Mailing List - Non-Commercial Discussion"
> > <asterisk-users at lists.digium.com>
> > Sent: Friday, March 10, 2006 11:29 AM
> > Subject: Re: [Asterisk-Users] RE: Predictive Dialer
> >
> >
> > > Adam Vocks wrote:
> > >
> > >> OK, so apparently no one is using GnuDialer, is anyone out there using
> > >> any other predictive dialers on asterisk?
> > >>
> > >>
> > >> Thank you,
> > >>
> > >>
> > >> Adam Vocks
> > >>
> > >>
> > >> ------------------------------------------------------------------------
> > >>
> > >> *From:* Adam Vocks
> > >> *Sent:* Thursday, March 09, 2006 12:41 PM
> > >> *To:* 'Asterisk Users Mailing List - Non-Commercial Discussion'
> > >> *Subject:* Predictive Dialer
> > >>
> > >>
> > >> Hello all,
> > >>
> > >>
> > >> I have a client interested in GnuDialer.  My question is:  Is there
> > >> anyone on this list who has been using GnuDialer and I was wondering if
> > >> you would be willing to share your experiences with it.
> > >>
> > >>
> > >> Thank You
> > >>
> > >>
> > >> Adam
> > >>
> > >>------------------------------------------------------------------------
> > >>
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> > >>
> > > I am using VCIDialer for testing purposes.. and work fine... 70 concurrent
> > > calls, a little heavy to install
> > >
> > > regards
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> >
> > ______________________________
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