[Asterisk-Users] Understanding queue timeouts + possible bug found

[lenz]

Hi Ian,
that's good enough, but why does it ringa agent/101 two times in a row  
when agent/103 is logged on but unavailable? I thought it would just skip  
agent/103, retry 101 (once) then 102 and so on....
Thank you
l.


In data Mon, 13 Mar 2006 02:12:36 +0100, Kevin P. Fleming  
<kpfleming at digium.com> ha scritto:

> Lenz wrote:
>
>> I have added asterisks to denote a behaviour I dont understand; the
>> extension 101 is called twice in a row if 103 is unavailable. DO you
>> think  this is a bug or there is a valid reason why * behaves like this?
>> (I'm  running 1.2.4)
>
> No, there is no bug here.
>
> In 'roundrobin' mode, the queue calls the next agent after the one it
> started with last time. This means that when 103 gets called (and is
> unavailable), the call goes 101. On the next cycle, 101 gets called,
> because it _started_ with 103 last time.
>
> In 'rrmemory' mode, this is different: it will start with the next agent
> after the last one it tried to call (not where it started). Use
> 'rrmemory' mode, it is really what most people are thinking of when they
> want 'round robin' delivery of calls.
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