[Asterisk-Users] Sipura RMA

Nabeel Jafferali asterisk-lists at x2n.ca
Fri Mar 3 12:33:38 MST 2006


> Anyone have any luck RMAing a Sipura phone since the Cisco take over?
> Sipura only has support via email or fax to end users and I haven't
> gotten a response to either for over 2 months.

Sipura's policy was to handle RMAs through resellers. Since taking over,
Linksys appears to have maintained the same policy for the SPA-xxxx devices.

So, contact your reseller.

BTW I always get quick responses from support at sipura.com (which I believe is
forwarded to sipura-support at external.cisco.com).

Nabeel




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