[asterisk-users] CSTA support for asterisk

Vincent renaville renaville.v at gmail.com
Mon Jul 31 13:14:39 MST 2006


Hello,

I have a project, to make a Call-center tool kit for Asterisk and other PBX,
so we start to look to implement CSTA in Asterisk to have a one-to-many PABX
interface.
If somebody is interest to work with us (It's a GPL product in very early
development).
or if you have documention on csta.

Vincent

On 7/31/06, Olivier <oza-4h07 at myamail.com> wrote:
>
> 2006/7/29, Steve Underwood <steveu at coppice.org>:
>
> >
> > A number of people have talking about providing open CSTA support, but
> > I've never seen anything happen. I might be a key to allowing a lot of
> > existing applications to make use of open source telephony solutions
> > like Asterisk.
> >
> > Steve
> >
> > Hi,
>
> My knowledge of CSTA is :
> - the document describing CSTA is "one thousand pages thick",
> - CTSA is mostly used to build large call center ACDs for which previous
> proprietary interfaces could not protect customers investment.
>
> Though Asterisk Gateway or Management Interface are not approved
> standards, both rely on widely known
> tools (stdin, stdout, ...) so that, for investment protection, Asterisk
> seems on par to CSTA-compliant PBX.
>
> So my question is, do you have anything in mind that could be done with
> CSTA and not done with AGI or AMI ?
>
> Regards
>
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