[asterisk-users] Announce queue?

[Bruce Reeves]

Is this what you mean?

>From the queue.conf.sample

; An announcement may be specified which is played for the member as
; soon as they answer a call, typically to indicate to them which queue
; this call should be answered as, so that agents or members who are
; listening to more than one queue can differentiated how they should
; engage the customer
;
;announce = queue-markq


On 7/28/06, Kyle Sexton <ks at mocker.org> wrote:
>
> I was wondering if anyone knows a good way to play back a message to a
> queue member before the agent is connected to the caller.  This would allow
> an agent to know what queue the call was coming from by an audible "Queue
> name".
>
> Thanks,
> Kyle
>
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-- 
Bruce
Nortex Networks
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