[asterisk-users] ACD Queues Agents logout

[Kai Ober]

hmm looks nicer than mine:

exten => *2002,1,System(asterisk -rx \
		"agent logoff Agent/ ${AGENTBYCALLERID_${CALLERID}}")
exten => *2002,2,Playback(agent-loggedoff)
exten => *2002,3,Hangup

thx for your suggestion, i think i will integrate your solution


regard
KAI


Anthony Rodgers schrieb:
> Hi Kai,
> 
> This is what we do:
> 
> [agent-login]
> exten => s,1,NoOp(${AgentUser})
> exten => 
> s,2,AddQueueMember(${AgentContext}|${AgentChannel}|${AgentPenalty})
> exten => s,3,Wait(1)
> exten => s,4,Playback(agent-loginok)
> exten => s,5,Hangup
> exten => s,103,RemoveQueueMember(${AgentContext}|${AgentChannel})
> exten => s,104,Wait(1)
> exten => s,105,Playback(agent-loggedoff)
> exten => s,106,Hangup
> 
> A.
> 
> On Jul 20, 2006, at 6:26 AM, Kai Ober wrote:
> 
>> Okay, I think i have missed something:
>>
>> When i use AgentCallbackLogin*(||*007)  the agent is logged in, fine.
>>
>> But  how do i log OUT.
>> okay there is a timout,
>> autologoff=time
>>
>> but how can an agent explicit log off?
>>
>>
>>
>> regards
>>
>> Kai
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