[asterisk-users] Caller ID on Transfers

Watkins, Bradley Bradley.Watkins at compuware.com
Tue Jul 25 16:17:00 MST 2006


Then you aren't doing a blind transfer in that case.  You press
'Transfer', 'Blind', and then enter the number.
 
- Brad

________________________________

From: asterisk-users-bounces at lists.digium.com
[mailto:asterisk-users-bounces at lists.digium.com] On Behalf Of Douglas
Garstang
Sent: Tuesday, July 25, 2006 6:27 PM
To: Asterisk Users Mailing List - Non-Commercial Discussion
Subject: RE: [asterisk-users] Caller ID on Transfers


I don't understand how that's possible. When you press the 'transfer'
button on the polycom, enter a number, and press send, the SIP messaging
and setup at that point is exactly the same for both an attended and
unattanded call. The Polycom doesn't give you the second transfer
button, to release the call as unattended until AFTER the destination
number has started to ring.
 
Doug.

	-----Original Message-----
	From: Watkins, Bradley [mailto:Bradley.Watkins at compuware.com]
	Sent: Tuesday, July 25, 2006 4:15 PM
	To: Asterisk Users Mailing List - Non-Commercial Discussion
	Subject: RE: [asterisk-users] Caller ID on Transfers
	
	
	I can say with absolute certainty that in our installations
using the blind transfer of the Polycom (NOT the Asterisk transfers)
will show the original caller ID and not the caller ID of the
transferer.  Attended transfers, of course, show the transferer since
that is a new call initially.
	 
	Regards,
	- Brad

________________________________

	From: asterisk-users-bounces at lists.digium.com
[mailto:asterisk-users-bounces at lists.digium.com] On Behalf Of Douglas
Garstang
	Sent: Tuesday, July 25, 2006 4:05 PM
	To: Asterisk Users Mailing List - Non-Commercial Discussion
	Subject: RE: [asterisk-users] Caller ID on Transfers
	
	
	Bruce, I bet your doing Asterisk assisted transfers (blindxfer
and atxfer in features.conf), and not using the 'transfer' soft or hard
key on the Polycom phones...

		-----Original Message-----
		From: Bruce Reeves [mailto:asterisk at nortex-networks.com]
		Sent: Tuesday, July 25, 2006 1:53 PM
		To: Asterisk Users Mailing List - Non-Commercial
Discussion
		Subject: Re: [asterisk-users] Caller ID on Transfers
		
		
		that's odd, our Polycom phones show the original caller
id on blind transfers but the callerid of the person doing the attended
transfer, in our case a receptionist. 
		
		
		On 7/25/06, Doug Lytle <support at drdos.info> wrote: 

			Douglas Garstang wrote:
			>> talking to).  Blind transfers show the
original caller.
			>>
			>
			> Doesn't seem to be happening that way with
Polycom phones and blind/attended transfers.
			> Both are showing the original calling party
caller id. 
			>
_______________________________________________
			>
			
			I can confirm this.
			
			Both Attended and Blind transfers show the same
Caller ID (That of the
			person doing the transfer).
			
			DOug
			
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			Ben Franklin quote:
			
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purchase a little Temporary Safety, deserve neither Liberty nor Safety."
			
			
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		-- 
		Bruce
		Nortex Networks 

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