[asterisk-users] Caller ID on Transfers
C F
shmaltz at gmail.com
Tue Jul 25 15:45:42 MST 2006
so you are telling me that all the time you have been bitching you
have been doing an attended transfer.
anyhow, once you hit transfer, another soft button shows up which says
blind hit that and dial the number.
On 7/25/06, Douglas Garstang <dgarstang at oneeighty.com> wrote:
>
>
> I don't understand how that's possible. When you press the 'transfer' button
> on the polycom, enter a number, and press send, the SIP messaging and setup
> at that point is exactly the same for both an attended and unattanded call.
> The Polycom doesn't give you the second transfer button, to release the call
> as unattended until AFTER the destination number has started to ring.
>
> Doug.
>
> -----Original Message-----
> From: Watkins, Bradley [mailto:Bradley.Watkins at compuware.com]
> Sent: Tuesday, July 25, 2006 4:15 PM
> To: Asterisk Users Mailing List - Non-Commercial Discussion
> Subject: RE: [asterisk-users] Caller ID on Transfers
>
>
> I can say with absolute certainty that in our installations using the blind
> transfer of the Polycom (NOT the Asterisk transfers) will show the original
> caller ID and not the caller ID of the transferer. Attended transfers, of
> course, show the transferer since that is a new call initially.
>
> Regards,
> - Brad
>
> ________________________________
> From: asterisk-users-bounces at lists.digium.com
> [mailto:asterisk-users-bounces at lists.digium.com] On Behalf
> Of Douglas Garstang
> Sent: Tuesday, July 25, 2006 4:05 PM
>
> To: Asterisk Users Mailing List - Non-Commercial Discussion
> Subject: RE: [asterisk-users] Caller ID on Transfers
>
>
>
> Bruce, I bet your doing Asterisk assisted transfers (blindxfer and atxfer in
> features.conf), and not using the 'transfer' soft or hard key on the Polycom
> phones...
>
> -----Original Message-----
> From: Bruce Reeves [mailto:asterisk at nortex-networks.com]
> Sent: Tuesday, July 25, 2006 1:53 PM
> To: Asterisk Users Mailing List - Non-Commercial Discussion
> Subject: Re: [asterisk-users] Caller ID on Transfers
>
> that's odd, our Polycom phones show the original caller id on blind
> transfers but the callerid of the person doing the attended transfer, in our
> case a receptionist.
>
>
> On 7/25/06, Doug Lytle <support at drdos.info> wrote:
> > Douglas Garstang wrote:
> > >> talking to). Blind transfers show the original caller.
> > >>
> > >
> > > Doesn't seem to be happening that way with Polycom phones and
> blind/attended transfers.
> > > Both are showing the original calling party caller id.
> > > _______________________________________________
> > >
> >
> > I can confirm this.
> >
> > Both Attended and Blind transfers show the same Caller ID (That of the
> > person doing the transfer).
> >
> > DOug
> >
> > --
> >
> > Ben Franklin quote:
> >
> > "Those who would give up Essential Liberty to purchase a little Temporary
> Safety, deserve neither Liberty nor Safety."
> >
> >
> > _______________________________________________
>
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> --
> Bruce
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