[asterisk-users] Caller ID on Transfers

Watkins, Bradley Bradley.Watkins at compuware.com
Tue Jul 25 15:14:41 MST 2006


I can say with absolute certainty that in our installations using the
blind transfer of the Polycom (NOT the Asterisk transfers) will show the
original caller ID and not the caller ID of the transferer.  Attended
transfers, of course, show the transferer since that is a new call
initially.
 
Regards,
- Brad

________________________________

From: asterisk-users-bounces at lists.digium.com
[mailto:asterisk-users-bounces at lists.digium.com] On Behalf Of Douglas
Garstang
Sent: Tuesday, July 25, 2006 4:05 PM
To: Asterisk Users Mailing List - Non-Commercial Discussion
Subject: RE: [asterisk-users] Caller ID on Transfers


Bruce, I bet your doing Asterisk assisted transfers (blindxfer and
atxfer in features.conf), and not using the 'transfer' soft or hard key
on the Polycom phones...

	-----Original Message-----
	From: Bruce Reeves [mailto:asterisk at nortex-networks.com]
	Sent: Tuesday, July 25, 2006 1:53 PM
	To: Asterisk Users Mailing List - Non-Commercial Discussion
	Subject: Re: [asterisk-users] Caller ID on Transfers
	
	
	that's odd, our Polycom phones show the original caller id on
blind transfers but the callerid of the person doing the attended
transfer, in our case a receptionist. 
	
	
	On 7/25/06, Doug Lytle <support at drdos.info> wrote: 

		Douglas Garstang wrote:
		>> talking to).  Blind transfers show the original
caller.
		>>
		>
		> Doesn't seem to be happening that way with Polycom
phones and blind/attended transfers.
		> Both are showing the original calling party caller id.

		> _______________________________________________
		>
		
		I can confirm this.
		
		Both Attended and Blind transfers show the same Caller
ID (That of the
		person doing the transfer).
		
		DOug
		
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	-- 
	Bruce
	Nortex Networks 

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