[asterisk-users] Intercom feature on Polycom phones

[Alex Robar]

You could park them, and then use the intercom feature.

The intercom feature in Polycoms requires you to set the SIP Header
information in your call, and also use the XML config files to tell the
Polycom how to answer a call with the header you will be sending.

If you want all your phones to react the same way, do this in you
sip.cfgfile. Otherwise, do this in the cfg for the individual phone.
Within the
<SIP> </SIP> tags, put this:

<alertInfo voIpProt.SIP.alertInfo.1.value="Ring Answer"
voIpProt.SIP.alertInfo.1.class="4"/>

In my extensions.conf I've just put this:

exten => _*51XXX,1,SIPAddHeader(Alert-Info: Ring Answer)
exten => _*51XXX,2,Dial(sip/${EXTEN:3:3})
exten => _*51XXX,3,Hangup

Anyone who needs to intercom dials via *51EXT, where ext is the three digit
extension of the person they need to intercom.

So, if your secretary were to park the person first, then intercom the
called party with the parking space the person is in, this should be the
solution to your issue.

Alex

On 7/24/06, C F <shmaltz at gmail.com> wrote:
>
> And how exactly do  you plan on that person picking up line 2?  or is
> that part of your question?
>
> On 7/24/06, Stephen Murphy <forum at expansivenetworks.com> wrote:
> > Basically the receptionist would like to have the ability to put a call
> on
> > hold and intercom an extension and annouce they have a call on say line
> 2
> >
> > -----Original Message-----
> > From: asterisk-users-bounces at lists.digium.com
> > [mailto:asterisk-users-bounces at lists.digium.com] On Behalf Of C F
> > Sent: July 24, 2006 9:58 AM
> > To: Asterisk Users Mailing List - Non-Commercial Discussion
> > Subject: Re: [asterisk-users] Intercom feature on Polycom phones
> >
> > What do you mean by similar to auto answer?
> >
> > On 7/24/06, Stephen Murphy <forum at expansivenetworks.com> wrote:
> > >
> > >
> > >
> > >
> > > I have the situation where my client would like to 'Intercom' an
> extension
> > > similar to auto-answer. I have polycom phones - can this be done?
> > >
> > >
> > >
> > > Steve
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-- 
Alex Robar
alex.robar at gmail.com
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