[asterisk-users] Transfers - No ringback or moh

[Douglas Garstang]

> -----Original Message-----
> From: Doug Lytle [mailto:support at drdos.info]
> Sent: Monday, July 24, 2006 12:14 PM
> To: Asterisk Users Mailing List - Non-Commercial Discussion
> Subject: Re: [asterisk-users] Transfers - No ringback or moh
> 
> 
> Douglas Garstang wrote:
> > I don't know... all I know is that when user C starts to 
> ring, and user B has dropped from the call, the music on hold 
> stops for user A, until user C answers. I would have expected 
> User A to hear ringing at this point.
> >
> >   
> 
> Then they need to do a blind transfer.
> 
> Transfer button,
> 
> Blind (Soft button)
> Extensions or phone number to transfer too
> 
> Depending on your digit map for the Polycom, you may have to press 
> something after that.
> 
> My digit map matches against 4 digit extensions that we use 
> internally, 
> 7 and 10 digit number starting with a 9 are also matched.

Doug,

The transfer soft button can do both attended and non attended transfers. If user B presses the transfer soft button before user C picks up, it's an unattended transfer. If user B presses the transfer soft button after user C has answered, then it's an attended transfer.

Doing a blind/unattended transfer isn't going to make any difference, as the ringback (or lack of it) to user A, occurs as soon as user B presses the transfer soft button a second time.

Don't see what the Polycom digit map has to do with it. 

Doug.