[asterisk-users] Queue Stats

[Douglas Garstang]

Thanks Johann. Yes, I wish they wouldn't reset on a restart. :(

> -----Original Message-----
> From: Johann [mailto:johann.hoehn at ecommerce.com]
> Sent: Thursday, July 20, 2006 12:34 PM
> To: Asterisk Users Mailing List - Non-Commercial Discussion
> Subject: Re: [asterisk-users] Queue Stats
> 
> 
> W - Waiting
> C - Completed
> A - Abandoned
> SL - Service level(defined in queues.conf servicelevel 
> value).  Percentage of
> calls answered within the time frame.
> 
> These numbers reset on reload or restart.
> 
> --johann
> 
> Douglas Garstang wrote:
> > Not documented anywhere that I can see. What are the W:, 
> C:, A:, SL: and 'within' fields showing?
> > Is holdtime AVERAGE hold time?
> > 
> > hestia*CLI> show queues
> > oe_techsupp  has 0 calls (max unlimited) in 'rrmemory' 
> strategy (4s holdtime), W:0, C:52, A:11, SL:0.0% within 0s
> >    Members: 
> >       Agent/80014154 (Unavailable) has taken no calls yet
> >       Agent/80014109 (Busy) has taken 11 calls (last was 
> 62963 secs ago)
> >       Agent/80014150 (Unavailable) has taken no calls yet
> >       Agent/80014133 (Busy) has taken 32 calls (last was 
> 1320 secs ago)
> >       Agent/80014151 (Unavailable) has taken no calls yet
> >       Agent/80014152 (Not in use) has taken 9 calls (last 
> was 5892 secs ago)
> >       Agent/80014157 (Unavailable) has taken no calls yet
> >       Agent/80014155 (Unavailable) has taken no calls yet
> >    No Callers
> > 
> > Doug.
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