[asterisk-users] QueueMetrics 1.2.1 released today

[Lenz]

There is an updating.txt file in the web app under WEB-INF/README
In practice, updating from 1.2.0 means changing the webapp and keeping the  
same database. It's really a 5 minutes operation.

If you istead used yum to install, just type
yum update queuemetrics
and you should have it updated in minutes (see the FAQ page at  
http://queuemetrics.loway.it/faq.jsp for other information on how to  
install using yum).

Hope this helps
l.




On Wed, 19 Jul 2006 15:46:23 +0200, Steven Totaro <stotaro at bluehippo.com>  
wrote:

> How to upgrade?  Sounds like some great new features and I am just now
> getting ours fully setup.
>
> Thanks,
> Steve
>
>
>> -----Original Message-----
>> From: asterisk-users-bounces at lists.digium.com [mailto:asterisk-users-
>> bounces at lists.digium.com] On Behalf Of Lenz
>> Sent: Wednesday, July 19, 2006 7:59 AM
>> To: Asterisk Users Mailing List - Non-Commercial Discussion
>> Subject: [asterisk-users] QueueMetrics 1.2.1 released today
>>
>> Hello list,
>>
>> I am pleased to tell you that we have released a new version of
>> QueueMetrics. The main areas of improvement were the following ones:
>>
>> - Bug fix: the "Show members only" button was not working in 1.2.0
>> - Improved graphical layout, gadget sizes and rendering in IE/Firefox
>> - Time zone offsets are now full -24/+24 hours and can be set to a
> default
>> - It is now possible to reject anomalous calls, i.e. calls where the
>> Asterisk logging went wrong for some reason and are left dangling,
> forever
>> open. A couple of new properties control the maximum allowed wait and
> talk
>> time for calls to be considered open. Note: this does not affect calls
>> that are logged correctly, no matter what their length may be.
>> - It is now possible to ignore QUEUESTART events altogether via a
>> configuration option.
>> - New feature: auto-scrolling real-time wallboard.
>>
>> A full list of improvements over version 1.2.0 can be found at
>> http://queuemetrics.loway.it/news.jsp
>>
>> QueueMetrics 1.2.1 allows data storage on both flat files and MySQL
>> databases for bigger call centers. And of course comes with a 90-page
>> user  manual that covers all aspects of it.
>>
>> QueueMetrics is a commercial call center monitoring package, but is
>> availabe free of charge for individuals, Asterisk hackers and small
>> SOHOs.  You can request a trial key if you run a larger installation
> and
>> would   like to test it in your own environment.
>>
>> The latest version of QueueMetrics can be downloaded from
>> http://queuemetrics.loway.it/download.jsp
>>
>> Hope you like it,
>> l.
>>
>>
>> --
>> Loway Research - Home of QueueMetrics
>> http://queuemetrics.loway.it
>>
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-- 
Loway Research - Home of QueueMetrics
http://queuemetrics.loway.it