[asterisk-users] emulating key system - pick up so and so on line1

[Bill Gibbs]

Thanks all...sounds like a good solution!  Let's see...cut their phone
bill in half and get used to call parking...or continue to pay lots of
money.  No brainer really!

 

Bill

 

________________________________

From: asterisk-users-bounces at lists.digium.com
[mailto:asterisk-users-bounces at lists.digium.com] On Behalf Of Michael
Collins
Sent: Tuesday, July 18, 2006 4:38 PM
To: Asterisk Users Mailing List - Non-Commercial Discussion
Subject: RE: [asterisk-users] emulating key system - pick up so and so
on line1

 

Bruce,

 

Good call on this one!  I've found that users can handle small changes
if they are parallel with something they're already comfortable doing.

 

-MC

 

________________________________

From: asterisk-users-bounces at lists.digium.com
[mailto:asterisk-users-bounces at lists.digium.com] On Behalf Of Bruce
Reeves
Sent: Tuesday, July 18, 2006 1:29 PM
To: Asterisk Users Mailing List - Non-Commercial Discussion
Subject: Re: [asterisk-users] emulating key system - pick up so and so
on line1

 

Bill,
Our solution was to simply retrain the users to use call parking. The
company had used a key system for more then a decade and I thought the
change would be a tough one, but for the most part people have handled
the change from "Pickup line 1" to "Pickup 71". Not an exact fit I know,
but thought I would offer it since I was in your shoes and have found
the transition easier then expected. 



On 7/18/06, Bill Gibbs <bgibbs at edurotech.com> wrote:

Is there anyway to use Polycom phones (601, 501s) to emulate a key
system - where you can have a "shared" lines that people can pick up
instead of using transfer?  This would make it easier for users used to
putting a call on hold then telling another user "so and so is on line
2".  I know "shared line appearances" could do it but obviously that's
not supported.  Any other suggestions?

 

Bill


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-- 
Bruce
Nortex Networks 

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