[asterisk-users] Injecting prerecorded audio into active call
mike
mike at thundersystems.it
Sun Jul 16 17:10:52 MST 2006
in my knowledge the only interaction with asterisk audio channels is
through eagi (refer to http://www.voip-info.org/wiki-Asterisk+AGI )
but as you can see there is no way to inject/add/mix audio
please tell me i'm wrong
On Mon, 2006-07-17 at 00:54 +0800, asterisk at nvworld.net wrote:
> Wondering if someone else has ever done anything like this, or has any ideas if it is in fact possible.
>
> We currently record all our calls which are stored in gsm format. They are not recorded by asterisk, rather a 3rd party system, but we would be looking at using asterisk to implement this idea.
>
> We would like to train staff in remote offices over the phone. And at times we would like to play back a recorded call to the remote staff member during the call. We would look to do this via a web interface. So while the call is active, the trainer could login to the webinterface, somehow select the active call to use, then pick a call from a list and play it on the active call.
>
> Now I'm sure this is possible, but the question is how hard...
>
> If anyone has any ideas on this I would greatly appreciate it.
>
> Nick
>
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