[asterisk-users] asterisk + nite affiliates

j j at intuitivecreations.com
Wed Jul 12 06:55:24 MST 2006


I just finished building a gtk gui that's geared toward call centers.

  Check it out.
  You're of course welcome to help me code more for it if you like it :)

  amsuite.sourceforge.net

j

On Wed, 2006-07-12 at 11:39 +0200, Terry Wade wrote:
> Hi Guys
> 
> I have a client call center that has after hours agents. Once the call 
> center closes they forward calls to the night affiliates. These nite 
> operators are not constant and tend to swop with each other and then let 
> the person in charge know who is on when. I have the mammoth (Mannie) 
> task of getting a gui solution for asterisk. I would like to open a web 
> browser and have a little drop down box where i can select the after 
> hours workers number (be in home or mobile numbers) and then dial the 
> numbers when incoming calls start hitting the system. They are currently 
> using the Avaya Definity for this, but we are phasing it out.
> 
> I am running on Suse 10.0 and asterisk 1.2.9.1
> 
> Is there already a software out there that can do this or should i have 
> already started coding.
> 
> Any help will be greatly appreciated.
> 
> Cheers
> 
> Terry
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