[asterisk-users] Problem With Transfering Calls.

[Tristan]

Just change the key for the transfer in features.conf ;)

Example:

[featuremap]
blindxfer =>*1        ; Blind transfer
disconnect => #1897        ; Disconnect
;automon => *1            ; One Touch Record
atxfer => *            ; Attended transfer

had Mortazavi a écrit :
> Dear Group,
>
> I have a requirement for the agents in the call queue to be able to
> transfer calls to other people within the organization and/or outside.
>
> Unfortunately when I add tT to the Dial Command
>
> i.e. exten => 0423,1,Dial(SIP/phone51,20,tT)
>
> When the agent presses # to acknowledge the call it sometimes starts the
> transfer process and does not acknowledge the call.
>
> Can someone please explain what the issue is here and how I can overcome
> this?
>
> Many Thanks
>
> Shad Mortazavi
> ------------------------------------------------------
> Nexus Group Technical Manager
> n|m Nexus Management plc 
>
>  
> _______________________________________________
> --Bandwidth and Colocation provided by Easynews.com --
>
> asterisk-users mailing list
> To UNSUBSCRIBE or update options visit:
>    http://lists.digium.com/mailman/listinfo/asterisk-users
>
>