[Asterisk-Users] Help with IVR menu.

[Lior Goikhburg]

Thanks a lot, Fabio, I've been looking for this page.

Zerthimon.

-----Original Message-----
From: asterisk-users-bounces at lists.digium.com
[mailto:asterisk-users-bounces at lists.digium.com] On Behalf Of Fabio
Sent: Monday, July 03, 2006 3:46 PM
To: Asterisk Users Mailing List - Non-Commercial Discussion
Subject: RE: [Asterisk-Users] Help with IVR menu.


Hi Zerthimon

take a look at http://www.voip-info.org/wiki/view/Asterisk+tips+ivr+menu

regards

Fabio


-----Mensaje original-----
De: asterisk-users-bounces at lists.digium.com
[mailto:asterisk-users-bounces at lists.digium.com]En nombre de Lior
Goikhburg
Enviado el: Lunes, 03 de Julio de 2006 07:48 a.m.
Para: asterisk-users at lists.digium.com
Asunto: [Asterisk-Users] Help with IVR menu.


Greetings,

I'm an asterisk newbie. I have no problem making "flat IVR trees" but
this
one is too confusing.

I'm trying to set up a dial plan with a multi-layered IVR:
I've been asked to create a menu for my company where one could dial a
menu
entry like: "for sales press 1, for management 2, etc...", then if the
extension is busy the system would tell "The extension is busy, press 0
for
the operator, 1 to wait on the line or 2 to leave a message." Then the
caller will have to press either 0 for operator, 1 to wait or 2 to leave
voice mail. In case the extension is unavailable the caller would get
"The
extension is unavailable, press 0 for the operator or 1 to leave a
message."

I'm having problem with making a menu where a caller has to make number
of
choices, one after another.
Can you guys help me to set this up or show me an example if one has
done
something similar?


Thanks in advance,
Zerthimon.


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