[Asterisk-Users] Re: (Un)PauseQeueMamber usage

[BJ Weschke]

On 1/28/06, Kevin Bockman <asterisk at wunderkin.com> wrote:
> Joe wrote:
> > Thanks for the reply BJ. Your example makes sense for out-bound traffic, but
> > what about calls transferred from a queue to an agent?
> When an agent receives a call, they will be marked busy anyways as long
> as you are using agent members for the queue.  (member => Agent/1000)
>

 That's only true for the 1 queue for which the Agent received a call
when using callback mode. If the Agent is a member of another queue
and they are next to receive a call, unless they are paused, they will
receive that call when using Agents in callback mode.

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