[Asterisk-Users] Want to automatically park call and have callerhear ring tones

Joseph Tanner joseph at thetechguide.com
Thu Jan 26 00:58:20 MST 2006


Sorry to reply twice, but thought it might make a difference. 
Regarding this part of your message:

> How about you just don't answer the call in the first place?

Before it ever reaches the [asleep] context, Asterisk has already
answered the call.  Biz callers get the standard "Press 1 for Sales,
Press 2 for Support", etc.  Personal calls get a message like "You
have reached the Tanner residence.  Press 1 and your call will be
connected.".  Serves two purposes, first anyone misdialing will hang
up after realizing they didn't want to call anyone named Tanner, and
second most telemarketers we get use a machine to mass-dial, then tell
you to hold for an important message, then sit there (that is if they
don't hang up on your first).  Haven't seen one smart enough to press
1 yet.  Yes, I'm on the Do Not Call list, but I still get calls from
DirecTV and others that we have accounts with.

I think your suggestion will still work fine though, I just have to
try to visualize it, then when I have some free time to test it (drove
my wife crazy last night with all the yelling to see if the TiVo was
showing the callerid info, I'll wait till the weekend when she's at
work) I'll figure something out.

Thanks again!

On 1/25/06, David S. Madole <david at madole.net> wrote:
> From: "Joseph Tanner" <joseph at thetechguide.com>
> >
> > Here's the short of it.
>
> I don't think so!
>
> > I have an Asterisk 1.2.1 system setup to
> > handle both personal and business calls.  Now, the business callers
> > will hear music while on hold, so the default MOH needs to play
> > ...
> > My solution was to have asterisk park the call for 15 seconds, send
> > the callerid information to a YAC listener on my laptop and our TiVo,
> > and I can pick up any phone and dial "4" to pick up the parked call.
> > Works perfect, except parked callers hear music, not ringing.
> > ...
> > Is there a way to have a call parked, and have the caller hear the
> > default ringing tones, and not have to mess around with MOH?
>
> How about you just don't answer the call in the first place?
>
> Ring it through to an extension that doesn't actually ring (maybe the
> console?) and then use pickup to answer from another phone in the same
> pickup group. This could be used for your music on hold case also by
> using the "m" modifier on the Dial command to the non-ringing extension.
>
> David
>
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