[Asterisk-Users] Fw: setting outgoing caller ID by the queue anextension is logged into

[pdhales at optusnet.com.au]

Use different prefixes for different outgoing calls?
(I know that's a nuisance though)

PaulH

  ----- Original Message ----- 
  From: Franklin Webb 
  To: asterisk-users at lists.digium.com 
  Sent: Tuesday, January 24, 2006 7:34 AM
  Subject: [Asterisk-Users] Fw: setting outgoing caller ID by the queue anextension is logged into


  Greetings fellow list members,

  I am trying to add some tricky functionality to Asterisk dialplan and I was curious if anyone else has come up with a solution to something like this.

  Basically I have phone representatives that log into one of several queues (not using chan Agent, we log in by the extension), and frequently these agents have to make attended transfer calls to outside numbers.  This transfer basically amounts to a new outgoing call.  I have been asked to set the caller ID for these outgoing calls based on the queue the phone representative is currently logged in to.

  Unfortunetly I cannot think of a way to do this.  The incomming and outgoing calls are two different calls.  I have considered using DBPut and DBGet to store this information in a database.  This might work, but I am also concerned about the overhead involved.  I cannot think of a way to do this using global variables since I need to store a seperate value for each extension.

  Has anyone run into an issue like this and come up with a solution?  Any thoughts are much appreciated.

  Thank you,

  Franklin Webb
  Assistant IT Project Leader
  Inter Media Marketing Solutions


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