[Asterisk-Users] Fw: setting outgoing caller ID by the queue an extension is logged into

[Franklin Webb]

Greetings fellow list members,
 
I am trying to add some tricky functionality to Asterisk dialplan and I
was curious if anyone else has come up with a solution to something like
this.
 
Basically I have phone representatives that log into one of several
queues (not using chan Agent, we log in by the extension), and
frequently these agents have to make attended transfer calls to outside
numbers.  This transfer basically amounts to a new outgoing call.  I
have been asked to set the caller ID for these outgoing calls based on
the queue the phone representative is currently logged in to.
 
Unfortunetly I cannot think of a way to do this.  The incomming and
outgoing calls are two different calls.  I have considered using DBPut
and DBGet to store this information in a database.  This might work, but
I am also concerned about the overhead involved.  I cannot think of a
way to do this using global variables since I need to store a seperate
value for each extension.
 
Has anyone run into an issue like this and come up with a solution?  Any
thoughts are much appreciated.
 
Thank you,
 
Franklin Webb
Assistant IT Project Leader
Inter Media Marketing Solutions
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