[Asterisk-Users] Call Center and Predictive dialing

Angelito Manansala lito at voicefidelity.net
Mon Jan 16 20:04:04 MST 2006


Vicidial will works smooth on your 100 agents. but you must focus on what
trunk, server codec you will use.



On 1/17/06, C F <shmaltz at gmail.com> wrote:
>
> I know this question has been asked a lot before, but please I would
> like to know from personal experience.
>
> I'm looking to use Asterisk in a call center environment, where most
> of the calls will be outbound calls. They will have at start 100
> agents.
> I have looked at vicidial and looks promising, however I would like to
> hear from users what they use and how they like it compared to other
> products they have tried.
>
> Of interest are:
> * Ease of use
> * Stability
> * Feature set
> * Open Source
>
> Thank You
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--
Best Regards,
Angelito Manansala
www.voicefidelity.net
Mobile: +63 917 542 5807
DID: (+63) 44 7906770
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