[Asterisk-Users] pause between queue calls for agents

[BJ Weschke]

On 1/13/06, MorelCom <morel.mosolff at native-instruments.com> wrote:
> Hi,
>
> I want to setup a pause/break between calls coming from a queue to an agent.
>
> If an agent is logged in only in one queue the wrapuptime parameter works. But
> what can I do if the same agent is in more then one queue?
>
> I found no parameter to configure a pause after a (incomeing) call and the
> next call
>
> (asterisk CVS-HEAD-04 / polycom ip500 sip phones)
>

 With 1.2 and above, you can use PauseQueueMember and UnpauseQueueMember.

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