[Asterisk-Users] Recording Calls at the phone

[Michael Sampson]

I work for a call center and we are looking at using asterisk to have 
our operators take calls. Our message taking software records all the 
calls on the operators computers. Right now we use these recording 
controls from radio shack that plug in between the wall jack and the 
phone and plug in via a 1/8 inch stereo connector to the mic input on 
the computer. If I buy an IP phone I can't do that. I could get an FXO 
adapter and regular phones, but I'm looking to get as little equipment 
as possible. Radio shack makes a recording control that plugs in to a 
2.5 mm headset jack, but it takes batteries so thats not going to work

Does anyone else do something similar? Does anyone have any ideas about 
what producs/setup would work for this.

-- 
Michael Sampson
Information Systems Manager
Customer Contact Services
msampson at yourccsteam.com
952-936-4000