[Asterisk-Users] Integrating with Toshiba Strata DK40i KSU

[Jonathan Feally]

Philip,
Your problem with dialing an extension on the Toshiba and only getting a 
second of music on hold has to deal with the fact that you are using an 
analog trunk. Asterisk will always say that the analog channel has 
answered as soon as it is done sending dtmf on the line. You could help 
hide this problem by adding a couple of w's to your dial string, but you 
could run into issues where the called extension answers and says hello, 
but is cut off. I'd say 3 w's would be your max, giving 1.5 seconds more 
of music on hold..  Ex: Dial("Zap/7-1", "Zap/6/351www|5|m")

As far as dialing multiple extensions, you need to setup a hunt group on 
your toshiba, then dial the hunt groups number instead of the individual 
extensions. The toshiba will then connect asterisk to the first 
extension that answers.

You will most likely want to put busydetect=yes in your zapata.conf to 
help with busy signals and it may help with your phantom calls on hangups.

Good Luck, -Jon

Philip Edelbrock wrote:

>
> We've done a direct swap of an old Amanda voicemail system with a 
> shiney new Asterisk system (Asterisk 1.0.9).  The system consists of 4 
> FXO ports on the * box (TDM400P), and three old Wildcards we aren't 
> using (too buggy we found).
>
> CO lines-> Toshiba -> FXO ports on *
>
> We want to branch out a little more and use it as an auto-attendant.
>
> The first problem seems to be an asterisk problem.  When ringing 
> extensions, it thinks the first ringback is an answer:
>
>   == CDR updated on Zap/7-1
>     -- Executing Macro("Zap/7-1", "dialexten|35") in new stack
>     -- Executing Dial("Zap/7-1", "Zap/6/351|5|m") in new stack
>     -- Called 6/351
>     -- Started music on hold, class 'default', on Zap/7-1
>     -- Zap/6-1 answered Zap/7-1
>     -- Stopped music on hold on Zap/7-1
>     -- Attempting native bridge of Zap/7-1 and Zap/6-1
>
> To the caller, they hear on-hold music for just a brief second, and 
> then ringing.  When they hang up, the lines remained bridged and the 
> extension continues to ring until I log in and do some 'soft hangup' 
> commands.
>
> The second problem is more of a Toshiba problem (or rather my lack of 
> knowledge of). I hope that perhaps somebody might be able to help me?  
> I want to have a way to ring multiple extensions if sombody, say, hits 
> zero.  The Toshiba can ring mutliple extensions for fresh new incoming 
> calls, but once answered I can't seem to 'unanswer' the call to get it 
> ringing at multiple stations (we have no designated reception phone 
> that is staffed 100% of the time).
>
> Thanks!
>
>
> Phil
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