[Asterisk-Users] Problem with blind transfer and Polycom phones !! more info

[Mojo with Horan & Company, LLC]

Because the Polycom softkey menus were so cumbersome, we chose to use 
Asterisk's attended and blind transfers facility-wide.  we press ## for 
blind transfer (and Allison asks "Transfer", and you type the exten num) 
and ** for attended transfer.

One more reason we chose this setup was if we added more non-polycom 
phones in the future, the users would already know how to do transfers 
without a retraining session :)

Moj

Kib Eki wrote:
> I have to correct myself.
> The problem occurs only when we try dial numbers with 10 or 11 at the beginning.
> 
> 
> Kib Eki wrote:
> 
>>Hi,
>>
>>we just set up an asterisk with 55 Polycom 500 IP phones.
>>
>>The blind transfer does not work.
>>
>>The way we try to blind transfer a call:
>>1. answer the call
>>2. press transfer
>>3. press blind softkey    -> the display shows "Blind transfer to:" and 
>>cursor is in the second line
>>4. enter the number    -> when we enter the second digit of the number 
>>the display jumps back to "Hold: <number>" view.
>>
>>It is reproducible.
>>
>>Attended transfer works.
>>
>>Any help is welcome! :-))
>>
>>Regards,
>>BK
>>
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> 
> 
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-- 
Mojo <mojo at horanappraisals.com>
Office Manger, Horan & Company, LLC
(907) 747-6666 x112