[Asterisk-Users] SIP/IAX softphones for use in call centre environments

[Andrey Loginov]

Chris Bagnall wrote:
> I've been working my way through the softphones listed on voip-info over the
> last few weeks and I've not really found anything to fit the bill. Has
> anyone had more luck?
> 
> The environment is a small call centre of 5 users. Operators often need to
> be able to transfer calls to other operators with different specialties, so
> the softphone needs to be easy to use and quick to transfer calls. Operators
> also have a full-screen web application open most of the time to assist them
> with callers, so if possible, the softphone needs to either run always on
> top, or (possibly) have keyboard hotkeys for common functions.
> 
> Most importantly it needs to work with 96dpi fonts (rather than Windows'
> default of 72dpi). The TFTs they have are 1280x1024 and operators prefer the
> larger font size. Many of the softphones I've tried end up with data
> elements appearing in weird places (or not visibile at all) with the larger
> font size.
> 
Try to use SJphone. It's free and easy to use.
http://sjlabs.com

-- 
Sincerely Yours,
Andrey Loginov
Insource LLC.