[Asterisk-Users] Re: Linear Queues Strategies for 3rd Party Application

Tomislav Parčina tparcina at lama.hr
Tue Feb 21 04:40:49 MST 2006


In article <BE9DDFB4003EB1499F18B605C4A0E54D0312FA at steves.first-notification.com>, stotaro at totarotechnologies.com says...
> Does anyone know how to setup a linear type of queue strategy?  By that
> I mean that agents will be tried in a particular order and the call will
> be routed to them unless they are on the phone or not logged in.
> 
> I want a 3rd party app to be able to re-arrange this order on the fly
> based on sales and other metrics.  
> 
> Anybody setup something similar?  Any pointers or products already out
> there open source or not?
> 
> Thanks,
> Steve Totaro

Hi Steve!

Why don't you use weight=10 from queues.conf?


-- 

Tomislav Parcina
name.surname at email.t-com.hr



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