[Asterisk-Users] MOH from RCA jack?

[brian at txshirts.com]

Maybe you could just present it as an additional monthly cost to convert
the legacy media to modern formats if their service provider can't do
it.  I'm sure it would take a very minor amount of time and you could
probably bill them some tiny cost of $15.  You might want to consider
building it into a monthly support cost that would cover their
adds/moves/changes.

One of the key benefits to running * is the ability to change your phone
system to fit your business as your business grows and changes.  Take
for example, we added a dedicated sales rep.  We currently have a
feature where callers can hit a number to talk to sales.  Well, I want
him to have first grab at the call so it rings his phone for 10 seconds,
if he isn't right there it then rings a pool of phones where smart
people sit.
If nobody answers it goes back to his voicemail.

This isn't easy to do with legacy PBX's. 


Brian Greul
Texas Shirt Company
www.txshirts.com
713-802-0369 / 713-861-6261 (fax)
ASI/343253

-----Original Message-----
From: asterisk-users-bounces at lists.digium.com
[mailto:asterisk-users-bounces at lists.digium.com] On Behalf Of Rich
Adamson
Sent: Friday, February 17, 2006 2:55 PM
To: Asterisk Users Mailing List - Non-Commercial Discussion
Subject: RE: [Asterisk-Users] MOH from RCA jack?

> > Have a potential client that wants to replace their old key system 
> > with *, but they want to integrate a commercial message service 
> > (they pay a monthly fee to have special MOH messages generated) into

> > their system. The messages are essentially delivered to this 
> > customer via older generation audio equipment that interfaces to 
> > their key system via a standard audio RCA jack. (We're reseaching 
> > other alternative deliver mechanisms such as mp3's, etc, from the 
> > supplier, but have to assume for now that we need to inject MOH
audio into asterisk via
> > this RCA jack.)       
> 
> Why not just make an MP3 each time the client receives the updated
media?
> You could have their existing MOH source device connected to the input

> of a PC in their office (or yours) like mentioned in previous 
> messages.  When the new media arrives, make a single MP3 file, and
then upload it to the
> Asterisk server.   

Sure, lots of different ways to accomplish the end result. My orginal
question was based on the fact the customer has a paid subscription from
this company to provide a "service", the customer will likely not want
to mess with that service (and/or copyrights), and may just force the
issue with interfacing at the RCA jack level. E.g., don't rock the boat
with "change" when the customer is already stressin with the unknowns of
voip, etc. (This is a non-tech customer.)


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