[Asterisk-Users] RE: Queue - check agent

[Tomislav Parčina]

Subject: RE: Queue - check agent
From: Tomislav Parcina <tparcina at lama.hr>

In article <2D48FF2CE7A2D74C8FE566B2AEF3295C019332 at EiconLON.eicon.com>, 
David.Waugh at eicon.com says...
> Hello,
> I might be wrong here, but I thought that in Queues.conf, if you defined a queue with joinempty=no, or joinempty=strict then no calls will be placed in the queue, and asterisk will go onto the next extension in the dial plan.

This is fine if it goes to next extension.

> ; If you wish to remove callers from the queue when new callers cannot join,
> ; set this setting to one of the same choices for 'joinempty'
> ;
> ; leavewhenempty = yes

Where the caller goes if last agent exits queue?


-- 

Tomislav Parcina
name.surname at email.t-com.hr