[Asterisk-Users] attended call transfer

[John Novack]

That certainly is the way it SHOULD work. Blind and attended transfer 
should be able to be initiated the same way.  It certainly is the most 
efficient logical way. Attended transfer should revert to blind simply 
by the initiating party hanging up.
Most "legacy" hybrid key/pbx systems work that way, and have for many a year
Most users expect transfer to work that way.

I would consider that a defect or bug, not a new feature request.

John Novack


Ira wrote:

> At 12:57 AM 02/12/2006, you wrote:
>
>> Why don't you think it is correct behaviour? The purpose of attended 
>> transfer is that you consult with the party before transferring with 
>> hooking, otherwise it would be a blind transfer for which there is a 
>> blind transfer option.
>
>
> So let's consider an operator, takes a call and decides to attended 
> transfer it to Bob because it's slow and she want's to ask something, 
> but the instant she picks that option another call comes in. If 
> hanging up converted it to blind transfer she could get on with her 
> work and answer the next call, as it is she needs to wait till 
> something happens and possibly lose the next call.  OK, it's a stretch 
> but it does seem like hanging up the call is just wrong!
>
> Ira
>