[Asterisk-Users] More Polycom IP501 questions

[Mojo with Horan & Company, LLC]

Sorry, no minibrowser on the 501s :(

Andrew Kohlsmith wrote:
> I am starting to get the hang of this, I think.  These are more  
> implementation questions; "is this a proper/good way of using/doing this" 
> kind of questions.
> 
> The IP501 has three line appearances.  I have learned that shared line 
> appearances cannot place calls, only receive them.  They're indicated by the 
> "half telephone" icon beside the button.  Private line appearances can both 
> place and take calls, and they show up as a "full telephone" icon.
> 
> (where in the world is the manual that describes this stuff?)
> 
> So, I figure that for a typical business setup you want to have two shared 
> appearances (for the main #, for example) and then a private appearance so 
> you can actually place calls.  It seems kind of silly to "waste" 33% of my 
> line appearances for my own extension, so that is the first question: Is a 
> private line appearance required in order to place calls?
> 
> Or do you simply not use the shared appearances for this, and let Asterisk 
> handle it through ringing groups and pickup groups?
> 
> I've set up the first two buttons to be the shared appearance for the "Main" 
> line, and then the third for my own extension.  However...  When I go to use 
> the live keypad to dial, I can enter the number and hit the "Dial" soft 
> button, but the phone picks the shared appearance.  Since the shared line 
> appearance can't place calls, it fails.  However, if I dial the number and 
> hit the private line appearance it dials out just fine.  
> 
> This is telling me one of two things.  Either the phone's kind of dumb because 
> it is choosing the first available line even though it can't place a call out 
> of it (unlikely) or I'm just doing this in a dumb way (far more likely).
> 
> How do all of y'all out in asterisk-users land set these phones up, and why 
> did you choose to do it the way you did?  Were there nifty features you 
> discovered through your particular configuration, are they set up to 
> specifically avoid problems, or is it a mix of the two?
> 
> I haven't even started to play with the mini browser; that looks like it is 
> going to have some serious potential, too.
> 
> Now for a side note: kxmleditor *rocks* for editing these damn Polycom XML 
> configuration files!  It almost makes me feel a little queasy, like I'm 
> editing the Windows Registry.  :-)
> 
> -A.
> _______________________________________________
> --Bandwidth and Colocation provided by Easynews.com --
> 
> Asterisk-Users mailing list
> To UNSUBSCRIBE or update options visit:
>    http://lists.digium.com/mailman/listinfo/asterisk-users
> 

-- 
Mojo <mojo at horanappraisals.com>
Office Manger, Horan & Company, LLC
(907) 747-6666 x112