[Asterisk-Users] Re: Remapping Polycom IP501 buttons

[Matthew T. O'Connor]

Noah Miller wrote:
>> Just started using an asterisk-based PBX with Polycom IP501 phones.  Am
>> Fairly satisfied and am starting to get into FTP setup of the phones.
>> Have figured out most things except for how button remapping works.
>>
>> In sip.cfg, I have this entry:
>>
>>    <keys key.IP_500.31.function.prim="DoNotDisturb"></keys>
>>
>> This works as expected but if I try to change the remapping to any other
>> value like "MyStatus", "SpeedDialMenu", or "BuddyStatus", it doesn't work.
>>  I got the list of values from Polycom's admin guide.  Why does
>> "DoNotDisturb" work and no other values that I've tried?
> 
> You've run into the same problem a lot of other people have had.  Remapping
> hard keys works fine, but remapping soft keys does not.  In fact, trying to
> remap the soft keys results in some pretty weird behavior.  The Polycom
> manual is a little misleading in that it doesn't mention this at all.  My
> best guess is that the softkeys don't work because they can mean different
> things depending on what the phone is doing at the time.  Polycom, if you're
> reading this, this would be another great feature to have!


Who has hard buttons remapped for anything but the simplest of actions? 
  If you do, I would very much like to hear about it.  Can you post some 
details?

Matt