[Asterisk-Users] Voicemail Changes

[Mark Johnson]

> I just ran into this today, on 1.2.3 with Polycom IP 501 phones. 
> Message was from a potential customer looking for a PBX too... imagine
> that embarrassment :)
>
> Anyone know how to get this resolved?
>
> Thanks,
> Nathan
>
>   

I had this happen today, also.  I've seen it happen in the past, but 
became a problem today.  A user missed a call.  The caller started to 
leave a message when his MWI came on.  He went to listen to the message 
and there was nothing to listen to.  The voicemail system seems that 
have attempted to move the files to the "../Old" directory but could 
only deal the the .txt file, leaving a .gsm, .wav and .WAV file in the 
INBOX.  Another voicemail was left and the user could not listen to it.  
The system kept playing the 0 byte msg0000.gsm file instead of the 
latest msg0001.gsm file.  I had to remove all of the msg0000.??? files 
and then rename all of the msg0001.??? to msg0000.??? for him to 
retrieve voicemails again.

Mark