[Asterisk-Users] inform the agent about the queue he is answering

nik600 nik600 at gmail.com
Fri Feb 3 09:34:32 MST 2006


On 2/3/06, Script Head <scripthead at gmail.com> wrote:
> Yes, it is possible. You need to track the queue log and channels via
> manager console or by tailing logs in real time and then match the
> destination of the caller by the callerid. Then make the decision which URL
> to redirect the caller too. None of this comes with Asterisk but it is
> possible to build.
>
i'd like sto start a project about it, an maybe share my works with
some other people, do you think that the solutions regarding tailing
logs is stable and affidable?

maybe i can build a php utility that returns a xml of the call in the queue
the agents logs hiself in this applications and when he receives a
call the php applications return a match from his ID and the last
result in the XML response...

what do you think about that?



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